How To Increase The Probability Of Repeat Purchasing

How To Increase The Probability Of Repeat Purchasing

When an existing customer makes a purchase again, this is called repeat purchase, and retaining these existing customers is less expensive than acquiring new customers. Several reports have also shown that existing customers make a promising profit to a seller in comparison to new customers. To inspire a customer for making its second or third purchase, several strategies can be opted by businesses:

Engaging customers post-purchase by targeted messaging is equally important for repeat buying behavior. Usually, brands cease their targeted messaging activities after the initial purchase is made which makes a negative impression in the mind of consumers. These targeted messages can be sent using emails, in-app notifications, and pop-ups, and so on.

Different patterns in buying behavior and intent of customers can be observed at different stages of the purchase. For instance, in the case of replenishable items, it is important for businesses to use their marketing automation strategies in real-time. By sending relevant reminders on time can re-engage customers in making their purchases.

An effective strategy can be the use of promo codes, discounts, and coupons. Rewarding customers on their purchases encourages them to make their purchases again from the same seller. For this strategy, one should also have a solid strategy for promotional events behind such incentive programs because too much use of such programs can spoil the purpose by creating a negative brand perception that will ultimately result in a loss of revenue.

Advertising your stuff for customers who visit your site without making a purchase can bring them back for purchasing action. This is done through the use of a code snippet to see a customer’s interests. Now the customer’s preferences and interests can be noted by the content they watch on social media. Catching the customers through their content searching can make a seller or brand identify their target customers more easily to provide them with the right advertising content to motivate them for purchases.

Also, loyalty programs make customers loyal to their specific brand or seller. The gamified points system, discounts, and offering early access to your new products and services can also make customers coming back to the same store. This is especially an effective strategy in the case of replenishable goods.

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It is the most complex process an early-stage company must go through. A channel is not just about the name of providing a platform to sell. The confusion is common. A channel where you position the product might take you to the platform where you sell, but not all the time. In other words, it represents the medium where you can get the greatest audience reach, potentially the cheapest way to have huge visibility. An example could be TikTok, an amazing channel for specific types of products for video materials and most important catchy viral trends. The platform where you sell could be Shopify.Assessing which channel works best for your company and particular product is a complete process or a series of steps that follow to achieve business goals.Choosing the best channel refers to the selection of a platform that fulfills all the requirements to meet the expectations of the business owner. It starts with assessing the customer personal, social, and demographic characteristics which feed into your decision, but it then expands to data you have available from tests across multiple channels and data you enhance to get better insights.In is quite normal to change strategies depending on specific product ranges, countries and even type of content to enable you to optimise the cost of acquisition.You might want to consider the following while you search for the best channel for your product:Cost-effectivenessCost-effectiveness is a way to determine that whether this channel will prove economically viable for your business or not? Does it require more resources or money to maintain or run the activity on a particular channel, or creating the content?Some businesses in the venture capital space at times run campaigns at a loss, they pay more for a lead than they get in Lifetime Value. It is acceptable if you are just launching and creating a buzz about your company.The same strategy could be completely unsustainable in the long run.Ease of accessThe best channel provides you the ease of accessing the products for customers. It enables you to be first to the audience, building loyalty, a community feeling. They buy your content and values as much as your product.If you are selling to the gaming community, you may consider YouTube Gaming or Twitch. If you are targeting young professional mothers as an audience, you may consider Facebook or LinkedIn.Every customer profile will demand a different approach. Ask yourself where your ideal client is spending their time, and how much of it. Run tests, validate your assumptions. Learn and test some more.Marketing and CreativesThe most expensive element if find the right channel is creating engaging content to promote your brand. It is much easier to get virality with video than any other form of content, yet the production usually sets a high bar which start-ups cannot meet.It is easier for established brands to get mass publicity just by virtual of having budgets dedicated to curating and producing the best channel appropriate content.In early-stage, founders are faced with challenges, and you always must compromise on key elements, select the marketing and creative collateral that are within the means given. Building on what works at one level is the best way to progress towards more expensive strategies, potentially involving TV ads, videos, and celebrity endorsements.Small businesses face substantial hurdles while opting for a good channel for products. While choosing the best channel proper guidance is very necessary. You must keep in view all the above factors to select a beneficial channel. Improving on this process will enable you to find faster, cheaper ways to reach your audience, improve your brand recognition and increase conversion.


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